UCaaS Platform Integrations
Clerk Chat works natively as a standalone product and across the leading Unified Communications as a Service (UCaaS) platforms:
Microsoft Teams Integration
- Import your existing Teams phone numbers with one click
- Enable text messaging capabilities on your Teams numbers
- Maintain your existing Teams workflow while adding messaging capabilities
- No need to switch between applications to send and receive text messages
Zoom Integration
- Seamlessly import your Zoom phone numbers
- Add text messaging to your existing Zoom communications
- Enhance your Zoom Phone service with SMS capabilities
- Unified communications that include both voice and text
Webex Integration
- Import your Webex numbers for immediate activation
- Add messaging capabilities to complement your Webex calling
- Search and select phone numbers to import from your Webex account
- Option to get new numbers specifically for messaging
“Bring Your Own Carrier” Integration
Clerk Chat offers you the unique ability to use your existing phone numbers for messaging without any heavy lifting or carrier negotiations:
- Instant Integration – Connect your existing carrier to Clerk Chat immediately
- Automated Compliance – All regulatory requirements are handled automatically
- Conversational – Transform standard numbers into interactive messaging channels
- International – Support for global phone numbers and communications
- No Porting Required – Keep your numbers with your current provider
Messaging Channel Integrations
Connect the leading messaging channels on your existing business numbers. Using the same phone number, you can instantly send and receive messages across multiple channels:
Current Channels
- SMS – Standard text messaging to reach all mobile users
- WhatsApp – Connect with customers globally through this popular platform
Coming Soon
- RCS – Rich Communication Services with enhanced features like read receipts, typing indicators, and rich media
- eFax – Electronic faxing capabilities directly from the Clerk Chat platform
- iMessage – Integration with Apple’s messaging service
CRM & Business System Integrations
Sync your data with popular platforms to create a seamless communication ecosystem:
CRM Platforms
- Salesforce – Synchronize contacts, create communication records, and trigger automated workflows
- HubSpot – Connect customer data for seamless messaging within your marketing workflows
- Dynamics – Integrate with Microsoft’s CRM for unified customer communication
- Additional CRMs – Flexible integration capabilities with other customer relationship management systems
Compliance & eDiscovery Tools
- Smarsh – Automatic export for compliance and record-keeping
- Purview – Seamless integration for information governance
- Global Relay – Automated archiving for regulatory compliance
API & Development Integrations
Leverage our comprehensive API and webhook functionality to create custom integrations:
API Capabilities
- RESTful API for programmatic access to messaging functions
- Webhooks for real-time event notifications
- Custom workflow automation
- Integration with proprietary systems
- Bulk messaging capabilities
- Webhook Functionality
- Trigger messages based on events in other systems
- Connect Clerk Chat events to your existing applications
- Enable two-way communication between platforms
- Create custom automation rules
Data Integration Capabilities
Clerk Chat is compatible with a wide array of data integrations, enabling you to:
- Link your existing customer data
- Import contacts from various sources
- Create targeted messaging groups
- Synchronize communication history
- Maintain data consistency across platforms
Benefits of Clerk Chat for Business
Seamless Integration with Existing Systems
Enhanced Customer Engagement
Robust Compliance and Security
frequently asked questions
Integration Benefits
For UCaaS Users
- Fill the gap in major UCaaS offerings by adding text messaging capabilities
- No need to change your existing phone service
- Unified communications across voice and text
- Seamless user experience within your existing platforms
For Marketing Teams
- Connect messaging with your marketing automation tools
- Create coordinated campaigns across channels
- Track customer engagement across touchpoints
- Personalize communications based on customer data
For Support Teams
- Integrate with ticketing systems
- Access customer history during conversations
- Route messages to the right specialists
- Track resolution metrics across platforms
For Sales Teams
- Connect messaging with your sales CRM
- Track conversations throughout the sales process
- Automate follow-ups based on customer actions
- Measure messaging impact on sales outcomes